Why the Internet is Great

Copyright, schmopyright. Instant access to important (albeit random) historic footage that you would otherwise never know about.

Self-improvement tip of the day

I noticed the other day that when my kids and their friends get together, hyperbole is their default mode of description. Everything is either the best, or the worst. It's fantastic, or it sucks. She's my best friend, or my worst enemy. Well, pot, meet kettle, because I realized this morning that I do the same thing. My descriptors are always at the edge, never in the middle. Here is my ranking scale that I use in my daily life (and I mean for anything -- a new product interface I am reviewing, a contract draft sent by a partner, the weather, a new CD I bought).

The worst ever
The second worst ever
Not entirely sucky
Amazing
Incredibly amazing
The best in the universe

Note to self: add more shades of grey. Sometimes a thing can just be reasonably good. Makes it that more impactful when something really is great or bad.

Am I a Republican?

If not, then why did I cheer when I read this piece by Andrew Sullivan?

Enigmatic Business Quote of the Day

You can turn a bad onion into a good one by peeling away the rotten layers. But at a certain point if you keep peeling you have no more onion.

Jets vs. Patriots

Many years ago when I was in publishing I edited a fascinating book called Apprentice to Genius by Robert Kanigel, which looked at a chain of mentor-protege relationships among scientists at John Hopkins University. The book analyzed both the positives about such relationships (passing along lessons learned and professional expertise in a way only possible through close personal contact), as well the negatives (difficulties in sharing credit, psychological toll when the protege finally leaves the mentor). The break-up usually follows a script that has the mentor looking uncharitable and petty. That book came to mind as I watched the end of Sunday's Patriot-Jet game and witnessed the frosty Bill Belichick-Eric Mangini handshake. I love the Pats and have always bought into the conventional wisdom that Belichick is a genius, so I hate to see him acting like such an a-hole towards a guy who toiled for him loyally for 10+ years. Good coverage here, with some additional background and analysis here.

Update: I may have been overanalyzing the whole mentor-protege angle. Read this for a good simple explanation.

New Favorite Restaurant

Or, it would be my new favorite except it's nowhere near either my house or my office. 360 is on Van Brunt St. in Red Hook, Brooklyn and it just kills. I could describe it at length but why re-invent the wheel since it is so well said in this review (outdated since they changed chefs, but otherwise still applies). A more recent discussion is here. Note to my Brooklyn friends: I know, I know, it's been there for years so I expose my severe uncoolness by discovering it only now. Thanks to Eric for a great dinner!

I'm glad I am long Apple

Lost in the media tumult surrounding Steve Jobs' latest iPod announcements was this tidbit from Apple's head of retail: Apple is the nation's fastest growing retailer, opening a new store on average of once every nine days. I am glad I am holding on to my Apple stock.

Eating your own dogfood

At Sunburst I spend a fair amount of time figuring out how we can lower our tech support costs for our software. We sell to technically averse customers and our support reps spend a lot of time troubleshooting issues that are either not really issues (the reason you can't run it on your 10 year old mac, m'am, is because you are running OS 7 and our software is for Mac OSX), or have nothing to do with our software (the reason you can't print, sir, is because you need to plug in the printer). So what we have been doing is slowly but surely reducing live tech support, relying on asynchronous communications media like email, or community-based support like user groups, or even just comprehensive FAQs that are searchable on our site.

This is a long-winded intro to the real point of today's entry. When I logged into blogger this morning I couldn't pull up Walking With Norman. Nothing but a whitescreen. Fearful of losing my major worldwide audience, and knowing that I had a very brief window to post today because of my schedule, I tried different browsers, cleared my cache, restarted my machine, checked to see if I had accidentally deleted my content, etc. Then in a panic I went to the blogger support pages but didn't immediately see a reference to my issue so I searched for a tech support email or phone number but it was (intentionally, I'm sure) buried so all pissed off at how hard they were making it for me I went to Google and typed in "blogger technical support" and got to the right page from there and found a good email form and described in detail my issue and hoped I would get a quick answer. Then I went to close my browser and grab a cup of coffee but then I noticed a reference to Top Support Issues. I clicked the link, and low and behold saw the simple note that if you can't load a blog but you know you didn't delete it, simply republish it. So I did, and well, here we are.

Moral(s) of the story: 1) Brilliantly designed non-human tech support systems often fail in the case of immediate need and user panic; 2) Don't assume if you are yourself technically savvy you never need help; 3) I am an idiot.

A real guitar hero and the best tribute band ever

Last night saw a twofer of some artists from back in the day who can still bring it. Jeff Beck was at the Hammerstein Ballroom (backed by Vinnie Colaiuta on drums) and, although both our seats and the house sound were less than desirable, we saw enough to know that he's playing as well as ever -- better, even. How he gets such a liquid sound out of what looks like a stock stratocaster is a mystery. How his solos come at you in such unexpected ways, how he works in and around his rhythm section, how he can string impossible riffs together with ease is less a mystery -- he's been doing that for 30+ years.

After an hour we headed over to the Garden to see Roger Waters' Dark Side of the Moon show. Hard not to compare it to David Gilmour's recent Radio City show, where he also played (parts of) Dark Side. Gilmour's was the more sedate performance, but also the more authentic: listening to the guy who sang and played the classic guitar solos (not to mention seeing the accompanying laser show) made it seem like we were really at a Floyd show. Waters' performance was more incendiary, the audience more passionate, so the show was ultimately more powerful. But without Gilmour it was a little like seeing a tribute band (fortunately, the best Pink Floyd tribute band ever)!

Dinner at Midnight

I don't often go out to dinners where the appetizers first show up at midnight and the main course well after 1 AM. Nor do I often go to movie premieres, hang out with A-List celebrities, and de-construct Led Zeppelin songs with rising young rock stars. But that's exactly what I did Saturday night, where I went to a screening of the documentary I Trust You to Kill Me and had dinner afterwards with the subjects of the movie, the Long Beach, CA band Rocco Deluca and the Burden and Kiefer Sutherland (who not only appears in the movie but is also co-founder of the record label that discovered Rocco). If you like slide guitar and smoking hot vocals (and if you like Led Zeppelin, Jeff Buckley, Muddy Waters and the many other artists Rocco's music resembles), his CD will blow you away (btw, don't trust the negative reviews of the movie you may have read in places like the New York Times, the audience at the screening loved it). I should also put in a plug for The Spotted Pig, which served the the most kick-ass food I've had in a long time.

This week's playlist

Gomez - How We Operate
Danielson - Ships
Johnny Cash - American V
Fiery Furnaces - Gallowsbird Bark
Pierre Bensusan - Intuite
Ralph Towner - Timeline

Some blogs I am reading

The Bad Plus (Jazz and other cultural musings from one of the coolest bands working today)

Night After Night (Omnivorous music coverage from the music editor of Time Out New York)

A VC (Music, technology, investing from Fred Wilson of Union Square Ventures)

Comics Should be Good (Comic books. 'Nuff said)

Word of the Day

Confucked, verb: To confuse in such a fucked-up way that there's no chance to figure out the reasons for the confusion. A neologism invented by one of my staff, referring to a less-than-stellar performance from one of our offshore software teams.

Siberian Khatru Revisited

Broke out Close to the Edge after about what feels like 10 years. Holy crap is Siberian Khatru as good as, or even better than I recall. I think of Steve Howe as being a wildly imaginative guitarist who busted genres as much as anyone , but I swear I didn't remember that he could play funk like this. I'm now adding this to my list of favorite funk grooves. Some others (in no particular order):

Fight the Power - Isley Brothers
Lopsy Lu - Stanley Clarke
Maybe Your Baby - Stevie Wonder
Hip Pockets - Billy Cobham and George Duke
Work It - Missy Eliot
Funky Avocado - Michael Hedges
Just Kissed My Baby - The Meters
Tell Me Something Good - Chaka Kahn
Sign O' the Times - Prince
Thank You - Sly and the Family Stone

I could go on forever I forgot James Brown and Bootsy Collins and the Brothers Johnson and...

Life without Electricity

Couldn't post for a few days, as Tropical Depression Ernesto paid us a visit and we were without power from Sat-Mon afternoon because of downed trees and wires. The good news is that it coincided with the Labor Day holiday, so the three things that would otherwise make such an outage difficult weren't present: 1) the good post-storm weather made both heat and a/c unnecessary, 2) school hadn't yet started so we didn't have to worry about homework without light or the computer, and 3) I was home from work so both Nicole and I could stave off the kids' boredom.

I suppose I could add a fourth item that made the outage tolerable -- the new TV season hasn't yet started. In the words of my son, could you just imagine if the power was out during the premiere of 24?

At the risk of being corny, it actually had the side benefit of forcing us all to read, play board games, and go to sleep early (nothing like a power outage to make you realize how much earlier you could go to bed with no TV). I could use this blog entry to make all sorts of grandiose moral statements about how modern family leisure is too dependent on the computer and the TV, or tell you about how I tried to make parallels for my kids between our situation and those left homeless by katrina (the idea being there is no way to appreciate what they are going through without some frame of reference, even if it is pretty insulting to compare the two). But I will just close with this thought: nothing like a power outage to make you realize how much of your daily life is really controlled by just a few organizations -- power, telephone, dept of highways, maybe one or two others, and if you are like me you just take their competence (or incompetence) for granted.

On airline in-flight magazines

I have one simple question. Why are airline in-flight magazines filled with only two kinds of ads:

1) Brazilian Steak Houses -- many different restaurants, all of them chains, and all of them with at least one restaurant in the Atlanta suburb of Buckhead.

2) Miami Beach condos or timeshares all built by some company named Turnberry.

Please someone explain this to me.

Dazed and Confused vs. Fast Times at Ridgemont High

I've always thought that Fast Times is the pinnacle of the "life in high school" film genre, but now that I've watched Dazed a few times over the summer it's clear that it is the richer, more complex work. In fact, in light of Dazed, Fast Times seems no more than an simple escapist comedy rather than the richly textured coming of age movie I thought it was. On the other hand, no one can deny that Fast Times has some unbelievable performances from both character actors (e.g. Vincent Schiavelli) and movie stars (e.g. Sean Penn).

On Listening to Iron Man

I just spent a couple of days listening to classic Black Sabbath -- Sabbath Bloody Sabbath, Vol. 4, and of course Paranoid. Holy crap has that stuff not aged. I mean, take a new(ish), hot band like Wolfmother that uses similar stripped down instrumentation and I swear you couldn't tell which was released this year and which was released 40(!) years ago. If I were to write in detail about my favorite songs I would need 30 pages, but the biggest surprise to me was how a hoary old cliche like Iron Man --if you take the time to listen to the whole thing -- can sound so fresh. The most comparable experience I can think of -- and I know this is pretty far-fetched, but bear with me -- is visiting Niagara Falls. You think you remember it, you've seen it on countless postcards, it's the butt of many cheesy jokes about newlyweds on their honeymoon, it's way overdeveloped and overvisited, but then when you actually see the thing you go "Whoaaaaa."

Airport Observations

Had to fly down to Charlotte for a meeting. My plan was to leave the liquids at home (wear glasses instead of lenses, buy toothpaste down in Charlotte, etc.), but as it happened I was travelling with a co-worker who brought her toilet kit and had to check her bag so I figured why not check mine too. The line at the check in wasn't too bad, though I did notice that among the travellers checking bags were a large number of business-types who normally would be packing carry-ons in attempt to save time on arrival. A couple of observations, both attributable to the fact that there were very few people with carry-ons beyond small bags and briefcases.

1) The line through security was long but we just zipped right through. In fact, I don't think I've ever gotten through a security line that fast.

2) It was actually less frantic and stressful to board and de-plane than usual, because neither I nor other travellers were worried about boarding late for fear of missing out on free overhead space because of all the jerks who bend the rules and bring bags the size of steamer trunks on the plane.

Once I accepted the fact that my trip would need an extra half hour to wait for my bag at the luggage carousel it was actually the most relaxing business travel experience in a long time!

On Early Morning TV (plus I get to use the word "ouevre")

One disadvantage to getting older is my inability to sleep more than a few hours a night. This has advantages, though, one of which is that I have more time to watch TV. I've discovered that the best TV is on from about 3-5 AM. That is, if you like science fiction and horror movies. I just finished watching, for example, Clive Barker's Nightbreed. What a great film! I would rate it second only to the original Hellraiser in Barker's ouevre. Perfect combination of "B" movie atmosphere along with "A" movie prosthetics (utilized to create the brilliantly imaginative race of mutants that live among us in an underground world called Midian). Highly recommended.

Finally

A recipe I can really use.

Things I've Learned (Part 1)

An intractable problem at 7 pm suddenly becomes trivial at 7 AM the next morning.

On Cleaning the Garage (a haiku)

Eternal question.
Tell me, did I really need
Three broken shovels?

Hudson Highlands Park

Since the weather was beautiful and dry we decided to take a walk in the Hudson Highlands, right above Cold Spring. Just north of the town along 9D you can park the car and enter via one of a number of trails. The trails are not easy; elevations rise above 1,000 feet very fast, but once up top there are incredible vistas along the Hudson. Highly recommended!

Great TV

My wife's favorite show is the monthly broadcast of our town's Zoning Board on public access TV. I used to make fun of her but after finally sitting down and watching an episoded (yes, we actually call them episodes), I have to agree it's pretty great. I mean, if you think people eating worms or having sex with Flavor Flav counts as reality TV, then surely watching real people have meltdowns because a judging panel of petty tyrants turns down their tool shed puts that to shame!